To compete in business, today's successful companies are agile and responsive to their customer’s needs. And, where possible, they have replaced manual processes with automated ones, enabling them to respond quickly. NetSuite’s Customer Relationship Management (CRM) software provides a real-time, 360-degree view of your customers. It also gives you a seamless flow of information across the entire customer life cycle, from lead generation through opportunity, sales order, fulfilment, renewal, upsell, cross-sell and support.
Improve sales efficiency and convert more opportunities into quotes and sales orders
NetSuite CRM capabilities include:
- Sales Force Automation (SFA)
- Marketing automation
- Service management
It also delivers visibility of quotes, commissions, order management, sales forecasting and has integrated e-commerce capabilities.
Overall it provides our customers with a truly professional service and allows us to work in the most efficient way. Our sales teams are able to organise and prioritise their work effectively.